|Time really flies. Extend your Limited
Warranty1 and Service today!
If your Dell system's warranty and service
contract is about to expire, act now to extend the years of
outstanding service and support that you have come to expect from
Dell. Don't lose any more time - lock in repair costs and continue
to enjoy the Dell convenience before your warranty runs out!
Remember, after the
warranty runs out, you will incur additional cost in getting your
Ask for an extension to your original
warranty and service contract term today!
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What is covered by this limited warranty1 for Dell-Branded Hardware?
warranty covers defects in materials and workmanship in your -
our end-user customer's - Dell-branded hardware products,
including Dell-branded peripheral products.
What is Next Business Day
Dell's Limited Next Business Day
3 covers your system's parts
for breakage and includes online and telephone support -
available 24 hours a day, 365 days a year. And On-site service
provided by independent third-party service provider and may
not be available in certain remote locations. Technician shall
be dispatched if necessary following telephone technical
What is CompleteCover2?
TM provides repair or replacement of your LatitudeTM or InspironTM
notebook, your DimensionTM, Dell PrecisionTM or OptiplexTM
desktop for damage caused by
accidents. A supplement to our 1 or 3 years limited warranty,
it covers non-intentional, accidental damage for 1 or 3 years,
depending on your purchase.
What is Gold Technical Support?
Technical Support is Dell's fastest, simplest to use, and most comprehensive advanced technical phone support. It helps to cover your installed
base and your desktop, notebook and workstation. The bottom line-Gold is
our best client system support and
a smart decision for you.
What is Premier Enterprise Support Service - Gold
Level Support (PESS Gold)?
PESS Gold offers a
rich suite of high-end services for systems requiring high
Problem prevention and rapid resolution
Engineer-to-engineer support with Dell's Enterprise Expert Centre
Single point of accountability with Technical Account Manager Services
Strives for highest customer satisfaction levels through superior service and
Have our Dell Service Plan Advisors who
are trained on extended service plan product offerings to provide you with more
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|Terms and Conditions:
1 Limited Warranty for
Dell-Branded Hardware Products - Dell-branded hardware products
purchased come with 90-day, one-year, two-year or three-year limited
warranty. To determine which warranty applies to your hardware
product, see your invoice or packing slip. The maximum coverage for
limited warranty is 5 years.
2 Terms and conditions apply.
Please refer to the CompleteCover Service Agreement for full terms and conditions. CompleteCover Service
is only available in selected countries for Latitude and Inspiron
notebooks, Dimension, Dell Precision and OptiPlex desktops. This
service excludes theft, loss and damage due to fire or intentional
damage. 3-year parts and next business day or collect and return
extended on-site warranty must be purchased for Latitude, Inspiron
notebooks or Dimension, Dell Precision, OptiPlex desktops to be
eligible. Dell will, if necessary after phone-based troubleshooting,
dispatch a technician to the customer for either parts replacement
or whole unit replacement determined at Dell's sole discretion.
Next Business Day service not available in
some locations. Contact Dell for details. Technicians shall be
dispatched if necessary following telephone technical support.
Excludes third party products and software.