|Time really flies. Extend your Limited
Warranty1 and Service today!
If your Dell system's warranty and
service contract is about to expire, act now to extend the years of
outstanding service and support that you have come to expect from
Dell. Don't lose any more time - lock in repair costs and continue
to enjoy the Dell convenience before your warranty runs out!
Remember, after the warranty runs out, you will incur
additional cost in getting your system re-certificated!
Ask for an extension to
your original warranty and service contract term today!
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What is covered by this limited warranty1 for Dell-Branded Hardware?
This limited warranty
covers defects in materials and workmanship in your - our
end-user customer's - Dell-branded hardware products,
including Dell-branded peripheral products.
What is Next Business Day
Dell's Limited Next
Business Day3 covers your
system's parts for breakage and includes online and telephone
support - available 24 hours a day, 365 days a year. And
On-site service provided by independent third-party service
provider and may not be available in certain remote locations.
Technician shall be dispatched if necessary following
telephone technical support.
What is CompleteCover2?
provides repair or replacement of your
LatitudeTM or InspironTM notebook, your DimensionTM, Dell
PrecisionTM or OptiplexTM desktop for damage caused by accidents. A supplement to
our 1 or 3 years limited warranty, it covers non-intentional,
accidental damage for 1 or 3 years, depending on your
What is Gold Technical Support?
Gold Technical Support is
Dell's fastest, simplest to use, and most comprehensive advanced technical phone support. It helps to cover your
installed base and your desktop, notebook
and workstation. The bottom line-Gold is our best client system support and a smart decision for you.
What is Premier Enterprise Support Service - Gold Level Support (PESS
PESS Gold offers a rich suite of high-end
services for systems requiring high availability.
Problem prevention and rapid resolution
Engineer-to-engineer support with Dell's Enterprise Expert Centre
Single point of accountability with Technical Account Manager Services
Strives for highest customer satisfaction levels through superior service and
Have our Dell Service Plan Advisors who
are trained on extended service plan product offerings to provide you with more
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|Terms and Conditions:
1 Limited Warranty for
Dell-Branded Hardware Products - Dell-branded hardware
products purchased come with 90-day, one-year, two-year or
three-year limited warranty. To determine which warranty
applies to your hardware product, see your invoice or packing
slip. The maximum coverage for limited warranty is 5
2 Terms and
conditions apply. Please refer to the CompleteCover
for full terms and conditions. CompleteCover Service is only
available in selected countries for Latitude and Inspiron
notebooks, Dimension, Dell Precision and OptiPlex desktops.
This service excludes theft, loss and damage due to fire or
intentional damage. 3-year parts and next business day or
collect and return extended on-site warranty must be purchased
for Latitude, Inspiron notebooks or Dimension, Dell Precision,
OptiPlex desktops to be eligible. Dell will, if necessary
after phone-based troubleshooting, dispatch a technician to
the customer for either parts replacement or whole unit
replacement determined at Dell's sole discretion.
3 Next Business Day service not available in some locations. Contact Dell
for details. Technicians shall be dispatched if necessary
following telephone technical support. Excludes third party
products and software.